- The latest workload statistics
- Identify and empathize with the most frequent pressures faced at work
- Suggestions from the book designed to help reduce that pressure
- How to do things in the right order, cope with too many tasks, get organized, and use the right systems.
- How to cope with too much email, multiple requests, and tight deadlines
- Help to ‘detox the inbox’ and design a working style that works best
- Ways to reduce or eliminate an excuse culture
- How to cope with and fend off waffle
- Going for progress not perfection
- How to distinguish between quantitative and qualitative tasks
- Setting up tripwires and fail-safes
- How to tame technology
- The one-touch approach: never touch a piece of paper or email more than once
- Brevity equals intelligence
- Do the worst first: tasks do not improve in quality if they are delayed
- The art of effective list writing
- Everyone receives a copy of Tick Achieve
WHOLE COMPANY ONE-HOUR BURSTS
20 people in each fast one-hour session. Repeat three times a day, one hour on, one hour off. This version covers 60 people a day and allows for large numbers to be covered in a week – typically 200-300 staff.
WORKSHOP AND ONE ON ONE SURGERIES
This format allows us to provide a blend of communal training and one-to-one help for up to 10 individuals. Numbers can be increased to 15 by reducing each surgery time to 15 minutes.
10.00: Best advice on how to get stuff done from the book Tick Achieve: KD (all present)
11.30: Discussion to share and understand issues and tee up one-to-one chats (all)
12.00 – 4.00: One-on-one 20-minute surgeries
CLIENT AND AGENCY
10.00: Best advice on how to get stuff done from the book Tick Achieve: KD
11.30: Discussion to identify and understand issues and areas of dysfunction in the relationship, typically email, phone calls, meetings, status reports, and so on.
12.30: Confirmation of areas to be tackled
1.30: Mixed groups are briefed to come up with solutions to solve the problems.
3.30: Groups present remedies
4.00: Agreed client/agency manifesto for a new way of working
EXAMPLES OF FOLLOW UP MECHANISMS